Thank you for sharing! I like how it asks to consider the worst possible outcome of a difficult conversation. In the moment, I think we often feel something horrible is at stake. Even in the most intense and critical conversations, really is there an immediate crisis of life, death, or serious injury to someone. Therefore, it is good to remember that a lot more good could come even if it feels threatening.
I think this whole model is very difficult to implement outside of an academic setting, however, the general concept, of becoming more conscious of our own growth and needs, retelling the story and listening twice to another person’s story are key traits of someone who might have great and beneficial influence.